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Blizzards/Heavy Snow - Card "A"
Calling about broken water lines, tree limbs on power lines,
or broken tree limbs.

If the problem is broken water pipes:

Q1: Has any structural damage occurred?
Tell the caller...
  • Shut off the water if you know how to do this.
  • If the water HAS caused structural damage:
    • Avoid going into the affected area.
    • If you smell gas evacuate the building and do not go back for any reason.
  • If the water HAS NOT caused structural damage:
    • Call a plumber (listings in Yellow Pages).
    • You can purchase a sump pump from a discount outlet or hardware store, and might be able to rent one through a local rental company.

If the problem is broken tree limbs on power lines:

Tell the caller...
  • If the power lines are laying on, or against your house - especially if sparking is occurring - evacuate your house immediately.
  • Stay in the house if you are not in immediate danger.
  • Do not go near, or come in contact with downed power lines. Let your power company deal with the problem.
  • Call the power company (the company that bills you for service).

If tree limbs are breaking, but not causing a safety problem:

Tell the caller...
  • Is the broken limb in the roadway or otherwise causing a hazard?
  • You can get help by checking in the Yellow Pages under "Tree Service."

Blizzard Card "A"
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